What should I do if the photo paper is stuck

2023-08-31

Q: What should I do if the photo paper is stuck?

A: Power off the printer firstly, Try to pull out the photo paper, if you can pull it out, restart the printer, wait for the printer to reset and then try to pull out the ribbon, if the ribbon can be pulled out and there is no break, continue to use the normal ribbon; if it breaks, it needs to be broken inside the machine core The ribbon is clear and clean, replace the ribbon to print, if there is still abnormality, send it back for repair;

If the photo paper cannot be pulled out, and the paper cannot be pulled out after restarting, it can only be sent back for repair.


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